Estate Planning 101

Notifying AIG Retirement Services After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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The loss of a loved one is a difficult time, filled with many responsibilities. Among these is the task of notifying entities like AIG Retirement Services, if your loved one was receiving a pension from them. This step is vital to halt pension payments and inquire about possible survivor benefits.

Who Should Be Notified

If your loved one was a recipient of a pension from AIG Retirement Services, it's necessary to inform them about the death. This will stop the pension payments and allow AIG to guide you concerning any potential survivor benefits.

When to Notify

You should notify AIG Retirement Services as soon as possible following your loved one's passing. This helps prevent any overpayment of pension benefits, which might otherwise need to be returned.

How to Notify

To notify AIG Retirement Services of a death, you can call their customer service line. You will be required to provide the member's full name, date of birth, Social Security number, and a certified copy of the death certificate may be requested. Contact information can be found on the AIG Retirement Services website.

What to Expect After Notification

After you've notified AIG Retirement Services, they will stop pension payments and provide information on possible survivor benefits. Additional documentation may be requested, such as marriage or birth certificates, to process a survivor benefit claim.

Tips for Notification

When reaching out to AIG Retirement Services, ensure you keep a record of all communications. This includes the date and time of your call and the name of the representative you spoke with. This record can be beneficial in case of any discrepancies or misunderstandings.

Conclusion

While it's a difficult task, notifying AIG Retirement Services after the death of a loved one is an essential step. It ensures the cessation of pension payments and provides clarity on potential survivor benefits. With preparation and understanding of the process, you can successfully manage this task during a challenging time.

FAQ

Q: Can I notify AIG Retirement Services online?
A: Currently, AIG Retirement Services doesn't offer online notification for the death of a member. You must call their customer service line.

Q: What if I can't find my loved one's Social Security number?
A: AIG Retirement Services may be able to locate the member's record using their full name and date of birth. However, having the Social Security number can expedite the process.

Q: What if my loved one received overpayments after their death?
A: If AIG Retirement Services continues to make payments after the member's death, they will typically request repayment. It's crucial to notify them as soon as possible to prevent this situation.