Estate Planning 101

Notifying Anthem Inc. After a Loved One’s Passing

September 13, 2023

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In the unfortunate event of a loved one's passing, it is necessary to notify various organizations. One such organization, particularly if your loved one had health insurance coverage, is their health insurance company. If the deceased was insured with Anthem Inc, notifying them promptly can prevent unnecessary complications and possible overbilling.

Who Should Be Notified

Anthem Inc. is one of the largest health insurance providers in the United States. If your loved one was covered by Anthem, it is important to notify the company of their passing to terminate the coverage and settle any pending claims or bills.

When to Notify

The notification to Anthem Inc. should be done as soon as possible after the death. This will help to avoid any additional premiums being charged and assist in settling any claims more efficiently.

How to Notify

You can notify Anthem Inc. by calling the customer service number listed on the back of the insurance card. If you don't have the card, you can find contact information on Anthem's official website. Be prepared to provide the policy number and a copy of the death certificate, either by mail or email, once it’s available.

What to Expect After Notification

Once you've notified Anthem of the death, the insurance policy will be cancelled. Any premium overpayments that have occurred should be refunded. If there are pending insurance claims, they should be settled according to the policy's terms and conditions. You may also need to discuss any unpaid premiums or medical bills.

Tips for Notification

Keep records of all communications with Anthem, including dates, times, and the names of any representatives you speak with. This could be useful if there are discrepancies or issues later. If the process seems overwhelming, consider seeking help from a lawyer or a trusted individual.

Conclusion

Although it's a task nobody wants to face, notifying health insurance companies like Anthem Inc. of a loved one's passing is crucial. It helps to settle the financial aspects related to health care and can provide closure during this challenging period.

FAQ

Q: What if I can’t find the policy number?
A: Anthem's customer service can usually find the policy using the insured's full name and date of birth. However, having the policy number can speed up the process.

Q: What happens to the pending medical claims?
A: Pending claims will be processed and settled as per the terms of the policy. It's best to discuss this with Anthem directly.

Q: Can I notify Anthem Inc. online?
A: Currently, you have to call Anthem's customer service to report a death. Always check their official website for the most current information.