The passing of a loved one brings along several responsibilities, one of which is the notification of their health insurance provider. If your loved one was a member of Blue Cross Blue Shield (BCBS), it's important to inform them timely. This ensures the termination of the policy and helps prevent unnecessary future charges.
Who Should Be Notified
The health insurance provider of the deceased should be notified. If the deceased was insured by Blue Cross Blue Shield, notifying them would help in terminating the policy and avoid any future charges.
When to Notify
You should notify BCBS as soon as possible after the death of the insured. This helps in ceasing the policy and prevents any unnecessary charges.
How to Notify
You can notify BCBS of a policyholder's death by calling the customer service number provided on the back of the deceased's insurance card. You may also write to BCBS, but calling is usually the fastest and most direct method. Be prepared to provide the policyholder's name, policy number, and a certified copy of the death certificate.
What to Expect After Notification
After notifying BCBS, they will provide you with information on the next steps. The policy will be terminated, and if applicable, BCBS will provide information on any premium refunds. They will also inform you if there are any pending claims or benefits to be disbursed.
Tips for Notification
Ensure to have all necessary documentation such as the policy number and a certified copy of the death certificate when you call. It's also a good practice to note down the name of the representative you speak with, the date and time of the call, and any instructions or information they provide.
Conclusion
Notifying Blue Cross Blue Shield about the death of a policyholder is a critical step that should be undertaken promptly. By doing so, you can ensure the termination of the policy, prevent future charges, and handle any pending claims or benefits.
FAQ
Q: Can I notify BCBS online?
A: Typically, the best way to report a death to BCBS is by calling their customer service number. However, you can check the BCBS website or contact them to see if online notification is possible.
Q: What if I can't find the policy number?
A: If you can't locate the policy number, BCBS may be able to find the policy with the policyholder's full name and date of birth.
Q: What if the policyholder had a pending claim?
A: If there are any pending claims at the time of death, BCBS will guide you through the process of resolving these claims.
