Estate Planning 101

Notifying Liberty Mutual After a Loved One’s Passing

September 13, 2023

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When a loved one passes away, there are many tasks ahead, including notifying their insurance providers. Among those to be informed is Liberty Mutual if your loved one held a homeowners or renters insurance policy with them. This step is important to end the policy, claim benefits if applicable, and potentially switch the policy to a surviving spouse or next of kin.

Who Should Be Notified

Liberty Mutual should be notified if your loved one was under a homeowners or renters insurance policy with them. The company will need to adjust or end the policy, and there may be benefits to claim depending on the policy's terms.

When to Notify

You should notify Liberty Mutual as soon as possible after the death of your loved one. This is crucial to avoid any complications regarding the policy and to settle any claims or benefits in a timely manner.

How to Notify

You can notify Liberty Mutual of the death by calling their customer service line at 1-800-290-7933. Have the policy number ready, along with the deceased's name and date of death. You will also likely need to provide a copy of the death certificate, either by mail or fax, as directed by the representative.

What to Expect After Notification

After you've notified Liberty Mutual, they will guide you through the process of ending or transferring the policy. If the deceased has any pending claims, they will be settled. There may also be possible benefits to claim, depending on the policy conditions and terms.

Tips for Notification

Ensure to record the details of the conversation when you notify Liberty Mutual, including the date, time, and the representative's name with whom you spoke. Keep copies of all correspondence with the company. This can be useful for future reference or in case of discrepancies.

Conclusion

Notifying Liberty Mutual of a loved one's passing is a critical step in settling their affairs. By doing so in a timely and organized manner, you can ensure the policy is correctly managed, and any benefits are appropriately claimed.

FAQ

Q: Can I notify Liberty Mutual online?
A: At this time, Liberty Mutual prefers to be notified of a policyholder's death by phone.

Q: What happens to the policy if the property is inherited?
A: If the property is inherited, the policy can often be transferred to the new owner. Discuss this with the Liberty Mutual representative.

Q: What if I can't find the policy number?
A: If you don't have the policy number, the Liberty Mutual representative can usually locate the policy using the deceased's name and address.