The loss of a loved one is a difficult time, and amidst the grief, there are several administrative matters to be addressed. One such important task is notifying the deceased's pension provider, in this case, MetLife. This is necessary to stop any further pension payments and to discuss potential survivor benefits if applicable.
Who Should Be Notified
MetLife, the pension provider for the deceased, should be notified. They are responsible for administering retirement benefits. Alerting them allows for the cessation of payments and the potential distribution of any survivor benefits.
When to Notify
MetLife should be notified as soon as possible after the death of the loved one. This can prevent overpayment issues and allow for the swift resolution of any potential survivor benefits.
How to Notify
The quickest way to notify MetLife about a death is to call their customer service line at 1-800-638-5433. You will need the deceased's policy number and a copy of the death certificate, which can usually be mailed or faxed to them.
What to Expect After Notification
Once you've notified MetLife, they will stop pension payments and discuss any potential survivor benefits, if applicable. They will guide you through the process, which may require you to complete specific forms.
The company may also provide you with information about the procedure for claiming any remaining benefits, which might require proof of your relationship to the deceased and proof of death, such as a certified copy of the death certificate.
Tips for Notification
When contacting MetLife, ensure you have all the necessary information on hand, including the deceased's policy number and Social Security number. This will streamline the process. Don't hesitate to ask questions if you're unsure about anything. Keep a record of all correspondence, including dates and times of calls and copies of mail or emails.
Conclusion
While it's a challenging task amidst a difficult time, notifying MetLife of a loved one's passing is an essential step. It will help ensure the smooth cessation of pension payments and clarify any potential survivor benefits. With a bit of preparation and understanding of the process, you can successfully navigate this task.
FAQ
Q: Can I notify MetLife online?
A: Currently, MetLife prefers to be notified of a death by phone or mail. Always confirm the preferred method by visiting their official website or contacting customer service.
Q: What if I don't have the policy number?
A: If you don't have the policy number, MetLife may be able to locate the policy using the deceased's full name, date of birth, and Social Security number.
Q: What happens if there's an overpayment?
A: If MetLife isn't promptly notified and continues to make pension payments after the policyholder's death, they will typically request a refund of these overpayments. Discuss this directly with MetLife if it occurs.
