Estate Planning 101

Notifying Morgan Stanley After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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Need a Will or Trust?

Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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Following the loss of a loved one, there are numerous responsibilities to attend to, one of which includes notifying their bank. If your loved one held accounts with Morgan Stanley, notifying them of the death is a crucial step in settling their financial affairs.

Who Should Be Notified

Morgan Stanley, as the bank where your loved one held accounts, should be notified. This includes checking, savings, or investment accounts, as well as any loans or other financial products.

When to Notify

You should notify Morgan Stanley as soon as it's feasible following the death of your loved one. This is to prevent potential fraudulent activity and to begin the process of settling the deceased's financial affairs.

How to Notify

To notify Morgan Stanley of a death, you can call their client service center. It's also advisable to follow up with a written notification, including a copy of the death certificate, sent via certified mail. You may need to provide your loved one's account numbers, Social Security number, or other identifying information.

What to Expect After Notification

After notifying Morgan Stanley of the death, they will likely freeze the deceased's accounts to prevent any unauthorized transactions. They will then guide you through the process of transferring or closing the accounts, which will require legal documentation such as a will or court order proving that you have the authority to manage the deceased's assets.

Tips for Notification

Keep a record of all communication with Morgan Stanley, including dates and times of phone calls or meetings, as well as copies of written correspondence. Always ask for written confirmation when an account has been closed or transferred.

Conclusion

Notifying Morgan Stanley of a loved one's death is an important task that helps protect their assets and allows for the proper settling of their financial affairs. While it may seem daunting, Morgan Stanley's professionals are there to guide you through the process and ensure your loved one's accounts are handled appropriately.

FAQ

Q: Can I notify Morgan Stanley online?
A: Currently, the best way to notify Morgan Stanley of a death is by phone, followed by written notification sent via certified mail.

Q: What happens if the deceased had a loan with Morgan Stanley?
A: The loan will need to be paid by the estate. If there's a co-signer, they may be responsible for the debt. It's best to consult with an attorney or financial advisor in these situations.

Q: Do I need a death certificate?
A: Yes, Morgan Stanley will likely require a certified copy of the death certificate to close or transfer accounts.