Estate Planning 101

Notifying M&T Bank After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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When a loved one passes away, there are certain responsibilities that must be undertaken, including notifying relevant financial institutions. If the deceased had an account with M&T Bank, this institution should be among those notified. This is important to prevent fraudulent activities, close accounts, and settle any remaining debts.

Who Should Be Notified

M&T Bank should be notified if the deceased had any type of account with them, including checking, savings, credit card, loan, or mortgage accounts.

When to Notify

It's advised to notify M&T Bank as soon as possible after the death of the account holder. This can help prevent any potential issues, such as unauthorized transactions or identity theft.

How to Notify

To notify M&T Bank of a death, you can call their customer service at 1-800-724-2440. You may also visit a local branch in person. Be prepared to provide the deceased's full name, date of birth, and Social Security number. Additionally, you'll likely need to provide a certified copy of the death certificate.

What to Expect After Notification

After notification, M&T Bank will likely freeze the deceased's accounts until further arrangements can be made. If you are an authorized representative or executor of the estate, you may be asked to provide additional documentation to release funds or close accounts. This might include a copy of the will, letters testamentary, or a small estate affidavit, depending on the size of the estate.

Tips for Notification

Be sure to keep copies of all correspondence and note the dates and times of any phone calls or visits to a branch. This information may be needed for future reference. If the deceased had multiple accounts with M&T Bank, try to have all necessary information at hand when you make your initial contact to streamline the process.

Conclusion

Notifying M&T Bank of a loved one's death is a necessary task that helps protect the deceased's assets and facilitates the proper settling of their estate. By understanding who to contact and what to expect, you can navigate this process smoothly during a challenging time.

FAQ

Q: Can I notify M&T Bank of a death online?
A: Currently, M&T Bank requests that notification of a death be made by phone or in person at a local branch.

Q: What if I can't find the deceased's account information?
A: M&T Bank can usually locate a customer's account using their full name, date of birth, and Social Security number.

Q: What happens to the funds in the deceased's account?
A: The funds in the deceased's account will typically be released to the estate. This usually requires documentation such as a will, letters testamentary, or a small estate affidavit.