When a loved one passes away, one of the administrative tasks that often arises involves reaching out to insurance companies with which they were associated. If your loved one had a long-term care insurance policy with Mutual of Omaha, notifying them of the policyholder's death is a necessary step.
Who Should Be Notified
Mutual of Omaha is a multi-line organization providing insurance, banking, and financial products for individuals, businesses, and groups throughout the United States. If your loved one held a long-term care insurance policy with Mutual of Omaha, the company needs to be notified of their passing.
When to Notify
You should notify Mutual of Omaha as soon as possible after the death of the policyholder. This helps to prevent any potential issues, such as continued premium withdrawals or overpayments.
How to Notify
Notifying Mutual of Omaha can be done by calling their Customer Service at 1-800-775-6000. Alternatively, you can mail a letter to Mutual of Omaha Insurance Company, Mutual of Omaha Plaza, Omaha, NE 68175. When notifying the company, you will need to provide the policyholder's name, policy number, and a copy of the death certificate.
What to Expect After Notification
After you notify Mutual of Omaha, they will cancel the policy and stop any premium payments. They may also provide information on any potential benefits or payouts that might be due as a result of the policyholder's death. The company will guide you through the steps to claim these benefits.
Tips for Notification
When reaching out to Mutual of Omaha, it's important to have all necessary documents on hand to streamline the process. Keeping a record of all communications, including dates, times, and the names of any representatives you speak with, can help ensure that the process runs smoothly.
Conclusion
While it's a challenging task, notifying Mutual of Omaha after the passing of a loved one who held a long-term care insurance policy is an important step. It brings closure to their account and helps you identify any potential benefits you may be entitled to.
FAQ
Q: Can I notify Mutual of Omaha online?
A: Currently, Mutual of Omaha does not have an online process to report a death. You must call them or send a letter.
Q: What if I can't find my loved one's policy number?
A: If you can't locate the policy number, Mutual of Omaha can usually find the policy using the policyholder's name and date of birth. However, having the policy number will expedite the process.
Q: What should I do if my loved one's policy premiums are being auto-deducted from a bank account?
A: Upon notification of the policyholder's death, Mutual Omaha should stop any auto-deductions. However, you should also notify the bank about the death to prevent any further automatic withdrawals.
