Estate Planning 101

Notifying Principal Financial Group After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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During the challenging time following the death of a loved one, there are numerous responsibilities to be handled. This includes notifying relevant organizations such as Principal Financial Group if your loved one had a disability insurance policy with them. This step is necessary to end the policy and determine any potential benefits to survivors.

Who Should Be Notified

If your loved one held a disability insurance policy with Principal Financial Group, it's essential to notify the company of their death. This action ensures the policy is properly closed and any due benefits are paid out.

When to Notify

The Principal Financial Group should be notified as soon as possible after the death of a policyholder. Prompt notification can avoid any unnecessary complications related to the policy.

How to Notify

Principal Financial Group can be notified of a policyholder's death by calling their customer service line at 1-800-986-3343. Be prepared to provide the policyholder's name, policy number, and a copy of the death certificate.

What to Expect After Notification

After the notification, the company will review the policy. They will cease any ongoing benefits and determine if there are any survivor benefits payable. Depending on the specific terms of the policy, there may be a payout to the beneficiaries or the estate of the deceased.

Tips for Notification

Before contacting Principal Financial Group, gather all necessary documents including the policy information and the death certificate. Keep a record of all interactions with the company, noting the date, time, and name of the representative you spoke with. This will be helpful if there are any discrepancies or issues later on.

Conclusion

Notifying Principal Financial Group of a loved one's passing is a significant step in settling their affairs, particularly if they held a disability insurance policy. This allows the company to close the policy and determine any potential benefits due to survivors or the estate of the deceased.

FAQ

Q: Can I notify Principal Financial Group of a policyholder's death online?
A: At this time, death notifications need to be done via phone by calling their customer service number.

Q: What if the deceased had pending claims with Principal Financial Group?
A: If there were pending claims at the time of death, these will be reviewed and handled as per the terms of the policy. Discuss this with the customer service representative.

Q: What if I can't find the policy number?
A: If you do not have the policy number, the company can usually locate the policy using the policyholder's name and date of birth.