Estate Planning 101

Notifying Progressive After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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The death of a loved one is a challenging time, with many administrative tasks to take care of while also dealing with grief. One important task is notifying relevant parties, such as auto insurance providers like Progressive. This is crucial to ensure the insurance policy is up to date and to discuss potential policy changes or claims.

Who Should Be Notified

If your loved one had an auto insurance policy with Progressive, it's important to notify them of the death. This is necessary to cancel the policy, transfer it, or discuss a potential claim if the death was due to an auto accident.

When to Notify

It's advisable to notify Progressive as soon as possible after the death of the policyholder. This helps to ensure the account is handled appropriately and quickly.

How to Notify

You can notify Progressive of a policyholder's death by calling their customer service number at 1-800-776-4737. You'll need to provide the policyholder's name, policy number, and a copy of the death certificate. The customer service representative will guide you through the next steps.

What to Expect After Notification

Once Progressive is notified of the policyholder's death, they will review the policy. If there are ongoing claims, they will continue to process them. If the deceased was the sole policyholder, the policy may be cancelled. If there are other drivers on the policy, it may be possible to transfer the policy to their name.

Progressive may also provide information about possible benefits or payouts from the policy, depending on its terms and conditions.

Tips for Notification

Before you call Progressive, gather all necessary documents, such as the policy number and death certificate, to make the process smoother. Keep a record of all communication with Progressive, including the date and time of calls and the name of the representative you spoke with.

Conclusion

Notifying Progressive of a loved one's death is a crucial step in dealing with their auto insurance policy. Though it may be a challenging task, it ensures any claims are handled, policies are updated, and potential benefits are discussed.

FAQ

Q: Can I notify Progressive of a policyholder's death online?
A: Currently, you cannot report a death to Progressive online. You'll need to call their customer service number.

Q: What if the deceased had an outstanding claim with Progressive?
A: If the deceased had an outstanding claim, it will continue to be processed. The payout will typically be made to the deceased's estate.

Q: Can the policy be transferred to another person?
A: If there are other drivers on the policy, it may be possible to transfer the policy to them. Discuss this with the Progressive representative.