Estate Planning 101

Notifying TD Bank After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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Need a Will or Trust?

Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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In the wake of a loved one's passing, there are many tasks to be undertaken - one of the foremost being notifying relevant financial institutions such as TD Bank. This is a critical step in settling the deceased's financial affairs and preventing any potential fraud or identity theft.

Who Should Be Notified

If your loved one held any accounts, loans, lines of credit, or safe deposit boxes with TD Bank, the bank must be informed about their passing. This includes checking or savings accounts, credit card accounts, mortgages, or any other financial products.

When to Notify

You should notify TD Bank as soon as possible after the death of a loved one. This will allow the bank to freeze the accounts and prevent any potential fraudulent activities.

How to Notify

To notify TD Bank of a customer's death, you need to contact TD Bank's customer service by phone or visit a local branch in person. Be prepared to provide the deceased's name, address, and date of birth, as well as a copy of the death certificate. If you're the named executor of the deceased's estate, you'll also need to provide proof of your appointment.

What to Expect After Notification

Once TD Bank is notified, they will freeze the deceased's accounts to prevent any further transactions. They'll also guide you through the next steps, which typically include closing the accounts or transferring the funds to the estate, depending on the legal requirements and the deceased's will.

If your loved one had a mortgage or loan with TD Bank, the bank will discuss options including paying off the loan with the estate, taking over the loan, or selling the associated property.

Tips for Notification

It's crucial to keep a record of all communications with TD Bank, including dates, times, and the names of any representatives you speak with. This can be helpful if there are any discrepancies or issues later on. Be patient, as settling a deceased person's financial affairs can take time.

Conclusion

Notifying TD Bank of a loved one's death is a crucial part of settling their affairs and protecting their legacy. While it may seem daunting, the process can be straightforward when approached with the right knowledge and preparation.

FAQ

Q: What happens if there's a joint account?
A: In most cases, a joint account will become the sole property of the surviving account holder. However, it's still important to notify TD Bank of the death.

Q: What if I can't find all the deceased's account information?
A: TD Bank can typically locate the deceased's accounts using their personal information. However, having their account numbers available can speed up the process.

Q: Can I notify TD Bank online?
A: Currently, TD Bank does not offer an online process to report a death. You must call their customer service or visit a branch in person.