During the difficult period following a loved one's death, it's important to address their financial matters promptly. One such task is notifying pension providers, such as TIAA-CREF. This is crucial to prevent overpayments, understand your loved one's financial picture, and potentially transfer benefits.
Who Should Be Notified
TIAA-CREF is a leading provider of retirement services in the academic, research, medical, and cultural fields. If your loved one has a pension or retirement account with TIAA-CREF, you must notify them of the passing.
When to Notify
You should notify TIAA-CREF as soon as possible after the death. This helps to prevent overpayments, initiate the claim process, and begin the transfer of assets, if applicable.
How to Notify
You can notify TIAA-CREF of a death by calling their customer service line at 1-800-842-2252. Be prepared to provide the deceased's account information, including their Social Security number. You will also need to provide a certified copy of the death certificate.
What to Expect After Notification
After notifying TIAA-CREF, they will provide guidance on the next steps. This typically includes stopping payments, providing information about potential survivor benefits, and detailing the process for claiming or transferring the deceased's assets.
Tips for Notification
Keep a record of all communications with TIAA-CREF, including dates, times, and the names of any representatives you speak with. This can be helpful if there are any issues or discrepancies later on. Ask for clear instructions and don't hesitate to ask questions if you don't understand something.
Conclusion
While it's a challenging task, notifying TIAA-CREF after a loved one's passing is an important step in managing their financial affairs. With preparation and understanding, you can navigate this process successfully during a difficult time.
FAQ
Q: Can I notify TIAA-CREF of a death online?
A: Currently, TIAA-CREF prefers death notifications to be made over the phone to provide immediate assistance and guidance.
Q: What if I can't find my loved one's TIAA-CREF account details?
A: TIAA-CREF can often locate the account using the deceased's full name and Social Security number. However, having specific account details can expedite the process.
Q: What if my loved one received overpayments after their death?
A: If TIAA-CREF was not notified promptly and continued to make payments, they would typically request this money back. Discuss this situation directly with TIAA-CREF for the best resolution.
