Estate Planning 101

Notifying UnitedHealth Group After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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Need a Will or Trust?

Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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Following the death of a loved one, there are various tasks to be undertaken. Among these responsibilities is the crucial task of notifying relevant organizations, including health insurance companies such as UnitedHealth Group. This step is necessary to cancel the deceased's health insurance, settle any outstanding dues, and avoid further charges.

Who Should Be Notified

UnitedHealth Group, the deceased's health insurance provider, should be notified about the death. This will aid in stopping any ongoing premiums, settling any outstanding dues, and preventing potential insurance fraud.

When to Notify

You should notify UnitedHealth Group or any health insurance company as soon as possible after the death of a loved one. Timely notification can help prevent unnecessary insurance charges and complications.

How to Notify

To notify UnitedHealth Group of a policyholder's death, you can call their customer service number, which can be found on the back of the member's health insurance card. Alternatively, you can visit their website for further contact options. Have relevant information such as the policyholder's name, date of birth, policy number, and date of death on hand when you make the call.

What to Expect After Notification

After notifying UnitedHealth Group, they will guide you through the next steps. These typically involve the cancellation of the insurance policy and settlement of any outstanding dues. If the deceased was the policyholder of a family plan, the company would provide information on how to continue the policy for the remaining family members.

Tips for Notification

When notifying UnitedHealth Group, it's crucial to keep detailed notes of all your communications, including the date, time, representative's name, and reference number for the call. This information can be helpful in case of any discrepancies down the line.

Conclusion

Notifying UnitedHealth Group about the death of a loved one is a significant step to settle the deceased's affairs. Understanding the process and being prepared can help make this challenging task a bit easier.

FAQ

Q: Who can notify UnitedHealth Group about the death?
A: Ideally, the executor of the estate or a close family member should notify the insurance company of the death.

Q: What if I don't have all the necessary information?
A: UnitedHealth Group will guide you through the process and let you know how to proceed if you're missing some information.

Q: Can I notify UnitedHealth Group of the death online?
A: Currently, death notifications need to be made via phone call to UnitedHealth Group's customer service.